Features
Everything a small shop needs. Nothing it doesn't.
ShopFlow covers the daily work of running a shop: stock, orders, customers, messages and the numbers behind them.
Inventory
Know what's on the shelf without counting it.
Products with sizes and colours, each with its own stock count. Sales take stock off automatically, and deliveries, returns and damaged items are recorded with a reason.
- Variants by size, colour or both
- Low-stock alerts at a level you choose
- Stock movement history for every product
- Search, filter and sort by stock level, category or price
Orders
Every order, wherever it came from.
Orders from your online store arrive by themselves; record the rest from Instagram, WhatsApp or the counter. Each one moves through clear steps, so anyone on your team can see what's next.
- Pending, confirmed, preparing, shipped, out for delivery, delivered (plus failed deliveries and returns)
- A timeline of who changed what, and when
- Cash on delivery, card (once a payment provider is connected) and payments you arrange yourself
- Delivery fees and discounts worked out for you
Customers
Remember every customer, even on a busy day.
A profile for each person with their orders, conversations, total spend and notes, so returning customers feel recognised.
- Order history and lifetime spend
- New, returning, VIP and inactive at a glance
- Private team notes
- All their conversations in one place
ReplyFlow
Faster replies that are actually correct.
ReplyFlow reads the question, checks your stock, prices, the customer's orders and your delivery and return details, and drafts a reply. You send it, change it, or write your own. It never sends anything by itself.
- Suggested replies grounded in your real data
- Flags any amount that isn't in your prices, totals or fees
- Messages are marked when AI helped write them
- Take over any conversation and suggestions pause
Analytics
Numbers that tell you what to do next.
Revenue, orders, best sellers, repeat customers and stock movement, over 7, 30 or 90 days. Each chart answers a question a shop owner actually asks.
- Revenue and order trends
- Top products, and online store versus recorded orders
- Customer growth and average order value
- Stock received versus sold
See shops already selling
Browse real shops and products in the marketplace: what your own store page will look like.
Shop independent. Sell independently.
Find something you love in the marketplace, or open your own shop: free during early access, no card needed.